IT Service Continuity Coordinator

IT Service Continuity Coordinator

Permanent role

£50,000 pa - £65,000 pa

South East England

We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis.

Purpose of the role:

• Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events.

• Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data.

• Ensure documentation and processes are regularly updated and reviewed.

• Complete a review of current BCP solution and make recommendations to improve or redesign.

• Ensure day to day BCP and Backups services are giving the organisation the required coverage and identified and remediate any gaps.

Technical Skills:

• Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role.
• In-depth understanding of IT systems, infrastructure, and cybersecurity.
• Familiarity with industry standards and frameworks related to business continuity planning.
• Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Hands on experience of backup solutions, preferably Commvault
• Hands on experience of DR solutions such as Zerto
• Formal Service Management Methodologies (ITIL).
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Responsibilities:

• Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices.
• Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP.
• Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies.
• Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems.
• Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses.