Posted: | 01/05/24 | |
Recruiter: | C4S Search Ltd | |
Reference: | 2753089350 | |
Type: | Permanent | |
Disciplines: | Support | |
Salary: | £25,000 - £35,000 Annual | |
Location: | Ormskirk, Lancashire | |
Description: | JOB TITLE: 2nd Line Support LOCATION: Lathom, Ormskirk PACKAGE: £25-35k WAY OF WORKING: Office Based THE BUSINESS: My client are a reputable manufacturing company with a legacy that has lasted for many years. THE OPPORTUNITY: A vacancy has arisen within my clients service centre for a Service Centre Analyst reporting to the Team. The IS Service Centre service delivery team is responsible for resolving tickets via telephone calls, remote access, email and visits. The successful candidate will work in a function which currently supports nearly 1,000 users across the UK. Key accountabilities:
busy environment.
targets are met and returns are managed appropriately.
Key Skills required: The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, NSG and 3rd party applications, or project work would be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If you are interested in the role please apply to this advert or contact James Search C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions. | |