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3rd Line Support Technician

Posted: 01/05/24
Recruiter:EW Recruitment Limited
Reference:2753094794
Type:Permanent
Disciplines: IT Technician
Salary:£40,000 - £50,000 Annual
Location:Cambridge, Cambridgeshire
Description:

Job title: 3rd Line Support Technician

Salary: up to £50k

Location: Cambridge

My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities:

  • Setting up and supporting small and medium business networks
  • Setting up/ supporting computer Networks
  • Installing PCs/ upgrading software
  • Building new servers to customer specification
  • Support servers remotely and on-site (2003, 2008, 2012, 2016)
  • Administration of IP Phone systems (via web-based interface)
  • Supporting customer applications

Attributes:

  • Previous experience working for an MSP or Software house would be desirable
  • Team player
  • Keen to learn
  • Confident communicating over the phone

Recruiting now