1st / 2nd Line Support Engineer - Bristol

Are you looking for a new exciting opportunity working as a 1st/2nd Line Support Engineer to be based in Bristol?

This will be a hybrid opportunity with an alternating shift pattern including an afternoon shift.

Main Duties of the Role

• Answering calls & emails
• Creating & distributing tickets
• Fault diagnosis & resolution
• Escalating tickets where required

Your Skills and Experience

• Experience in a similar role
• Confident attitude with excellent communication skills
• Good attention to detail
• Ability to work under pressure
• Experience within an MSP desirable
• Experience or knowledge of; Windows Desktop, Microsoft 365, Active Directory, Microsoft Azure

Salary

• £26,000-£30,000 per annum, depending on experience