IT Support Engineer

CV Screen is recruiting for a IT Support Engineer to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression.

ROLE RESPONSIBILITIES

• Monitor, review and resolve technical support tickets and calls
• Work autonomously
• Management of tickets escalated to 3rd parties - both internally and externally
• Liaise with presales to offer advice and solutions to customer issues
• Occasional client site visits to support project work and deliver technical resolutions
• Provide support to junior team members

REQUIREMENTS

• Microsoft 365 Product suite
• Microsoft Azure cloud services
• Knowledge of Windows 10 and Microsoft Server

SALARYTo £25,000 - £30,000OFFICE LOCATIONThis is a hybrid role, with at least 3 days working in the offices which are based in Bradford.TO APPLYPlease email your CV through to Giselle Whitton of CV Screen in strict confidence.

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