IT Support Analyst

Join a leading independent school as their new IT Technician in the Watford area. This is an excellent opportunity for a self-motivated individual who has experience working in an IT role within an educational environment. Depending on experience the salary will be up to £29,000 including great benefits.

Role Overview

The responsibilities of this role include providing 1st and 2nd line support to staff and students, maintaining the IT infrastructure, assessing hardware and software inventory, and managing users in a variety of systems. In addition, the role involves assisting with longer-term strategic IT projects.

Responsibilities:

• Providing 1st and 2nd line support to all students, teachers and school staff across the site.

• Installation and maintenance of the school's hardware and software systems.

• AV set up for school events, training and meetings.

• Collaborate with the team to help further develop the school's website.

• Perform minor repairs or arrange for repairs of equipment as needed.

• Install and update anti-virus software on all workstations and laptops, and report any unresolved issues to the IT manager.

• User maintenance and management for the following systems - Active Directory, Net2, MyConcern, Kerboodle, File servers, Collins Connect, G-Suite, Dynamic Learning and Active Learn.

Essential Qualifications and Experience:

• Degree or equivalent qualification within a related field.

• Minimum of three years working a similar role - Education Environment.

• Good understanding and practical skills in Active Directory, Group Policies, DHCP, and DNS.

• Working knowledge of Apple macOS and mobile device management.

• Expertise in Excel and other MS Office applications, as well as excellent analytical skills

• Excellent written and verbal communication skills.

• Experience in training technical and non-technical individuals.

Person Specification:

• Highly organised.

• Passion for IT.

• Analytical.

• Problem-solving skills.

About GreatFind Recruitment

Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers,

Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses.

We are an equal opportunity provider.

Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.