Operations Analyst

Rev & Regs are recruiting for an Operations Analyst role on behalf of a well-established Insurance Broker, based in London.

This role presents an exciting opportunity for an analytical and methodical individual to join their Operations team, focusing on day-to-day broking operations.

Responsibilities:

• Provide technical support to internal users seeking assistance with the broking platform
• Conduct regular reviews of helpdesk processes, identifying opportunities for improvement in the broking platform
• Monitor the performance of the broking platform and proactively address any issues that may impact operational efficiency
• Monitor new functionality being released by Acturis and identify associated risks/opportunities
• Develop and conduct training sessions for end-users to promote effective utilisation of the broking platform
• Assist with the onboarding and support of new users following an acquisition's migration onto Acturis

Experience Required:

• An understanding of insurance products, industry regulations and operational processes in an insurance broking environment
• Proficient with the Acturis Broking Platform
• A passion for technology, coupled with experience in a helpdesk or operational support role

Location: London

Start: ASAP