Recruiting now
| Posted: | 13/04/24 | |
| Recruiter: | Hays Specialist Recruitment Limited | |
| Reference: | 2747078172 | |
| Type: | Permanent | |
| Disciplines: | Consultant | |
| Salary: | £40,000 - £50,000 Annual | |
| Location: | Bournemouth, Dorset | |
| Description: | These roles will require you to work in Bournemouth 3 times a week Your new companyAn innovative, elite tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology, and I am seeking 2 talented individuals looking for a new and exciting challenge to join their Customer Success Team. This role will bring no end to job satisfaction, you'll be challenged and therefore well rewarded, you'll work as part of a slick and effective team, and you'll be joining in a period of exciting growth.You will be working hybrid in this role for 3 days in their newly refurbished offices in Central Bournemouth, 2 minutes from the beach.Your new roleThis is a technical support role, working within the Customer Success team and alongside the development teams. It's all about resolving problems, fixing critical issues, testing, log reading and being proactive in approach. The most important aspect of this role is being an expert in SQL - Let's say at least a 7 out of 10!The day-to-day:Communicating effectively with data providers and clients by email and phoneManaging and troubleshooting the onboarding process of new clientsAssist with the technical aspects of the implementation process, including: Analysing, manipulating, mapping and loading data into SQL databasesSupporting Implementation Consultants in efficiently managing client implementationsIdentifying, investigating, tracking, escalating and resolving product and data issues Working with various data sources such as client's raw data (mainly xls/csv/txt files) and DB (Postgre SQL or MS SQL)Extracting required information from these sources to make correct decisions about mapping accounts to different financial entitiesManaging issues such as: absence, discrepancy or duplication of data Working closely with development teamsMaintaining a knowledge base, transferring knowledge amongst team membersWhat you'll need to succeed SQL experience (preferably PostgreSQL or MS SQL) is a must (remember the 7 out of 10 I mentioned earlier) Advanced Excel skills Linux and Python are desirable Some knowledge of financial markets would be beneficial Outstanding communication skills Good problem-solving and analytical skills Ability to work under pressure and meet deadlines Self-organised, business-orientated, self-starter Must be detail orientated Proven ability to analyse data and ensure accuracy Ability to multitask, prioritise and manage time effectively Strong collaboration and teamwork skillsWhat you'll get in returnIn addition to a discretionary bonus, you'll get a generous holiday allowance, private healthcare and access to flexible benefits.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk | |