Infrastructure Engineer - Night Shift

Infrastructure Engineer / 2nd Line Support - Cambridgeshire / WFH - ITIL, Service Desk, Virtualisation £35k - £40k + packageFully Remote Work From Home

Concept IT are looking for an experienced Infrastructure / 2nd Line Support Engineer to join a well-established and growing IT solutions organization. You will be providing 2nd line technical support for customers and support in maintaining the companies core infrastructure and data centre.This 2nd Line Support Engineer role is a great opportunity with a growing organization to work with the latest technologies. You will also work alongside senior engineers to help mentor and develop your skills.Great opportunity for an aspiring senior IT engineer to grow and develop.

This will be covering night shifts - Monday to Friday. No weekend work or shift patterns.Job Overview

• You will be providing technical support for customers and monitoring the company's internal systems (following ITIL principles)
• Opportunity to implement latest technologies including, Hyper-V, VMware, VEEAM, HP
• Installation of new hardware
• Liaising with third party suppliers

Technical Requirements

• Previous experience of providing technical support
• Passion and willingness to learn
• Previous experience working within a service desk / ITIL environment (highly desirable)
• Previous experience within a Data Centre (desirable)
• Some expertise with virtualization, storage & backup solutions
• Experience working with customers and good communication skills

Salary on offer is £35,000 - £40,000 + benefitsFull JD is available so please send me your latest CV and we can arrange a call to discuss further.Jack Bannister - IT Recruitment Consultant Key SkillsVMware - Hyper-V - 2nd Line Support - Level 2 Support - Infrastructure Engineer - Backup - VEEAM - HP - virtualization - Service Desk - ITIL - 2nd Level Support - Data Centre