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Entry Level 1st Line Support

Posted: 16/04/24
Recruiter:Aspire Recruitment Consultants
Reference:2748208460
Type:Permanent
Disciplines: Support
Salary:£15,000 - £18,000 Annual
Location:Dartford, Kent
Description:

This leading Technologies Company has an exciting role for an Entry Level IT Help Desk engineer who is confident, dependable, and can build relationships.

This is an excellent opportunity for an enthusiastic candidate who is interested in IT/Customer Service and is willing to learn. Full training and support is given in a friendly innovative environment.

Role:

  • Provide first-class customer service in a friendly and courteous manner
  • Provide first line communication for customers
  • Ensure customers are regularly updated, issues are resolved as effectively as possible
  • Supporting management team with administrative tasks

You:

  • General understanding of communication technologies
  • Ability to provide first-class customer service
  • A logical approach to problem-solving
  • Desire to develop a career within the communication/ technology industry
  • Passion for learning new skills and a positive attitude
  • Good literacy and numeracy skills
  • Excellent communications skills

Due to high levels of applications, Aspire Recruitment will only be able to contact candidates who are short-listed for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment.

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