Systems and Field Engineer

Systems and Field Engineer - London

Join our rapidly growing Managed Service Provider based in the heart of London. As a pivotal part of our team, you'll be able to shape systems and processes in a dynamic environment where learning and development are at the forefront.

What We Offer:

• Diverse Experience: Engage daily with a variety of technologies and systems. No two days are the same as you help us provide connectivity, Wi-Fi, IT support, server management, and more.
• Development Opportunities: With a team skilled in Internet connectivity, Microsoft Cloud, Private Cloud, telephony, and data centre services, you'll learn from the best and access ongoing training programs tailored to your growth.
• Flexible Working Conditions: Enjoy the flexibility of some remote work options, a home internet allowance, and a comprehensive benefits package, including a workplace pension, company laptop, and phone.
• Rewarding Environment: Earn extra cash quarterly by achieving KPIs and enjoy 25 days of holiday plus your birthday and bank holidays off.

Your Role:

• Start in a primarily desk-based role with more field work over time.
• Maintain and troubleshoot issues related to hardware, software, and networks.
• Take ownership of client cases from start to finish, including planning and executing field visits.
• Design customer solutions, develop procedures, and generate documentation.

Is This You?

• Eager to learn, adaptable, and proactive in staying current with technology trends.
• Keen problem-solver with a broad technical interest (experience in IT is a plus but not required).
• Personable, with strong verbal and written communication skills.
• Excellent organisational skills and a knack for customer service.
• Reside within London and possess a driving license (licence and vehicle access preferred but not mandatory).

Ideal but Not Required:

• Experience with server and networking hardware, ITIL methodologies, and dynamic routing protocols.
• Certifications like LAIT/CCNA/CCNP or experience with Linux/Windows administration are a bonus.

Join Us: We're looking for enthusiastic individuals who are passionate about IT and eager to learn. Whether you're just starting or have a year or two under your belt, we encourage you to apply. Our mentorship program and supportive team environment are here to help you succeed.

Apply now and start your journey with us in IT!