Systems Support Technician

Systems Support Technician

Location: Brentwood, Essex
Salary: 27,500

Working Hours: Monday - Friday 9.00am - 5.00pm
Benefits: 25 days holiday + Bank Holidays, company pension, private medical insurance, life assurance scheme, additional payment and long service days after 5 years' service and EAP service (free counselling and guidance for employees)

You must be a car driver with access to your own vehicle as occasional travel to other sites may be required

We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction.

Key Responsibilities

• Install, configure, and maintain Windows 10 and Windows 11 desktop environments.
• Provide 1st and 2nd line support via the IT Service Desk.
• Support users in both physical and virtualised (VMWare) environments.
• Configure and install hardware and software for desktop and mobile devices.
• Ensure communication systems operate efficiently and resolve incidents promptly.
• Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data.
• Provide remote support and travel between locations when required.
• Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel).
• Perform additional tasks as required by departmental and business needs.

What We're Looking For

• Experience in IT support, particularly with Windows environments.
• Familiarity with virtualisation technologies (e.g., VMWare).
• Strong understanding of Active Directory and Exchange administration.
• Excellent problem-solving and communication skills.
• Willingness to travel and support remote offices.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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