Senior Application Support Officer

Our client is urgently looking for a Senior Application Support Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council.

They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product.
You must have extensive experience of using and supporting Unit4 Finance system ideally in a local government environment. They are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system as part of this role will be to provide support to a project which is looking at making improvements to how we are collecting outstanding debt and automating process where possible. There will be a requirement to create reports/provide data to help inform decisions.

In the role you may also be involved in supporting the project of the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports.

This is a hybrid role where you can mainly work from home however as and when required your office base will be City Hall, College Green, Bristol. You will be expected to come to Bristol to collect your equipment and undertake an induction.Must have experience of using Unit4ERP Finance system as well as providing support.
Must have proven experience in AR (Account Receivable) module in Unit4.

If you are interested in this role please send your updated CV in the first instance.