Infrastructure Engineer

Infrastructure Engineer

We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects.

Key responsibilities will include:

• Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective.
• Monitoring key health signs of infrastructure and responding to actual or predicted issues
• Support projects and new initiatives
• Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
• Implementation of infrastructure design and build best practices.
• Technical Documentation
• Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding

Required Skills and Experience:

• Experienced 3rd line Infrastructure Technical Specialist (not Service desk
• Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
• Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
• Virtualisation (VMWARE and Vsphere)
• IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)
• Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
• SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning