IT Service Desk Engineer

My Client is seeking a motivated and high-performing IT Service Desk Engineer to join their Digital team. This is an excellent opportunity to support a growing organisation with a national presence and a global audience.

• Provide first-class IT service desk support to office-based and remote users
• Manage user account changes, onboarding, and offboarding
• Support and administer Microsoft 365 environments
• Provide mobile device support and management
• Deliver IT support across Preston and London offices
• Proactively identify, troubleshoot, and resolve technical issues
• Build and maintain strong relationships with internal and external stakeholders
• Ensure professional presentation of IT systems, equipment, and workspaces

You will demonstrate strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. A proactive attitude, strong communication skills, and a collaborative mindset are essential.

• 10% non-contributory pension
• Employee recognition and reward schemes
• Inclusive and supportive working culture
• Opportunity to work within a nationally recognised organisation with global reach

My Client is committed to fairness, equality, listening, and learning working together to achieve shared success.