Recruiting now
| Posted: | 08/01/26 | |
| Recruiter: | Pro-Connexions | |
| Reference: | 3057222130 | |
| Type: | Permanent | |
| Disciplines: | Systems Engineer | |
| Salary: | Competitive | |
| Location: | City, Manchester | |
| Description: | Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday Friday Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer who thrives in a people-focused leadership role, enjoys coaching and mentoring, and still loves being hands-on technically? We re looking for someone who can balance technical expertise with soft management skills, acting as a role model on the Service Desk while helping to develop, support, and motivate a team. The Role As a Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer, you ll provide high-quality end user support while also taking responsibility for day-to-day team leadership, knowledge sharing, and performance support. You ll play a key role in onboarding, training, and developing Service Desk analysts, helping to create a collaborative, high-performing environment. Based in Manchester (M16), this is a Monday to Friday hybrid role. Key Skills & Technologies You should have experience with some or all of the following:
Leadership, Soft Management & Communication We re specifically looking for someone who has experience as a team leader or senior team member, and who enjoys people development as much as problem solving. The successful Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer will demonstrate:
Why Join Us?
Ready to Lead, Coach & Make an Impact? If you re a Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer with strong soft management, coaching, and people development skills, apply now. New Year. New Career. Lead it. | |