IT Manager

Job description

We are seeking a motivated and experienced IT Manager to lead all activities within the IT department and ensure the efficient operation of the company s network, client services, databases, and IT equipment. Working closely with department managers, you will identify, recommend, develop, implement, and support cost-effective technology solutions that align with business objectives.

You will be responsible for managing day-to-day IT services, including business intelligence, balancing speed and quality of delivery with a strong commercial focus. The role requires a combination of hands-on technical expertise, programme and project management capability, and effective leadership to successfully deliver key infrastructure and software initiatives.

As a clear and confident communicator, you will be able to translate complex technical information for both technical and non-technical audiences. You will have proven experience managing an IT team of similar scale and complexity, alongside a strong track record in project management and the delivery of major infrastructure transformation projects.

Key Responsibilities

• Lead, mentor, and manage the IT team, setting clear objectives and priorities
• Oversee day-to-day IT operations, including infrastructure, networks, and systems
• Develop and implement IT strategies aligned with business needs
• Manage IT budgets, vendors, and third-party service providers
• Ensure cybersecurity best practices, data protection, and compliance
• Plan and deliver IT projects, upgrades, and system improvements
• Provide escalation support for complex technical issues
• Establish and maintain IT policies, procedures, and documentation

Skills & Experience

• Proven experience in an IT Manager or senior IT leadership role
• Strong knowledge of networks, servers, cloud services, and cybersecurity
• Experience managing IT projects and budgets
• Ability to lead, motivate, and develop technical teams
• Excellent problem-solving and decision-making skills
• Strong communication skills with both technical and non-technical stakeholders

Qualifications

• Degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Relevant certifications (e.g. ITIL, Microsoft, Cisco, AWS) are desirable
• ERP, WMS upgrade migration experience desirable with experience in Oracle.

Benefits include:

• Workplace Pension
• Free Parking
• Free tea and coffee
• Service gifts for 5,10,15 plus years
• Increased holiday after 2 years service
• Salary Competitive and negotiable

Ability to commute/relocate:

• Swindon, SN25: reliably commute or plan to relocate before starting work (required)