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Systems Analyst - Civica

Posted: 02/03/26
Recruiter:4M Recruitment
Reference:3077953605
Type:Contract
Disciplines: Analyst
Salary:£350 - £450 Daily
Location:Rugby, Warwickshire
Description: Our client is currently looking to recruit a Systems Analyst on an initial 3 month contract.

System Administrator Housing Systems (Civica Cx)
£350 - £450 per day inside IR35
Warwickshire - 1 day a week, 4 from home

Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems?
We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT.

You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery.

Financial & Income Processing
  • Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS)
  • Processing cash payment files
  • Uploading daily and monthly Universal Credit files
  • Maintaining reconciliation spreadsheets and resolving discrepancies
  • Monitoring and investigating suspense accounts
  • Liaising with Income, Benefits and Finance teams to resolve payment issues
System Administration
  • Day-to-day administration of the housing system (Cx), including user accounts and permissions
  • Monitoring scheduled processes and resolving failures
  • Supporting system upgrades and configuration updates
  • Working with IT and third-party suppliers to resolve technical issues
  • Supporting system interfaces between housing and corporate systems
Reporting & Data
  • Producing statutory and operational returns (CORE, LAHS, LADR, NFI)
  • Supporting KPI reporting requirements
  • Maintaining and improving data quality and report accuracy
  • Assisting with regulatory compliance and audit requirements
About You
We re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement.
You will:
  • Have experience administering housing, income or financial systems
  • Understand Direct Debit and BACS processing
  • Be experienced in financial reconciliations
  • Be confident investigating discrepancies and resolving complex issues
  • Manage competing deadlines and cyclical workloads effectively
  • Communicate clearly with both technical and operational colleagues
  • Possess strong Excel and reporting skills
Experience within local government or social housing would be highly desirable.
This is a fantastic opportunity to join an established organisation with potential for contract extensions.

Recruiting now

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