IT Infrastructure and Support Engineer

What's in it for you?

• Brand-new, state-of-the-art office environment with parking
• Generous pension contribution
• Life cover
• Sick pay
• Income protection
• Ongoing career development within a growing organisation

Must have's

• Three to five years' experience in IT infrastructure, network administration or a similar role
• Strong expertise in Microsoft Azure and virtualisation technologies such as VMware or Hyper-V
• Experience managing servers, storage, networking and cloud environments
• Solid understanding of IT security and compliance including ISO 27001, GDPR and Cyber Essentials
• Experience working within a global, multi-site environment
• Familiarity with ticketing and monitoring systems
• Relevant certifications such as Azure Administrator or CompTIA Network+/Security+ (or working towards)

Nice to have's

• Experience acting as an escalation point for complex technical issues
• Exposure to capacity planning and network optimisation
• Experience developing internal documentation and knowledge base materials

So, what will you be doing?

• Overseeing daily IT operations across servers, storage, networking and cloud platforms
• Acting as the escalation point for complex service and incident management issues
• Implementing and maintaining robust security measures including firewalls, VPNs and access controls
• Ensuring compliance with security frameworks through audits and assessments
• Managing and optimising LAN, WAN and Wi-Fi infrastructure
• Maintaining and improving Azure and virtualisation environments for performance and scalability
• Overseeing hardware and software installation, configuration and maintenance
• Maintaining clear infrastructure documentation and contributing to knowledge sharing across the business

Helpful extras

• Opportunity to bridge hands-on technical support with infrastructure strategy
• Key role supporting business-critical systems and security
• Growing organisation with modern offices and a collaborative culture

Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of 'Making Recruitment

Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.