Software Business Analyst

Software Business Analyst - Leading Data Centre Provider

Location: Flexible, travel to multiple sites required. Salary: Paying between £60,000 - £70,000, depending on experience.

A major data centre provider is seeking a Software Business Analyst to support a critical phase of its technology transformation. This is a key opportunity for an analytical, detail-driven professional who can bridge business needs with technical delivery, ensuring that software solutions are aligned with organisational goals and built on robust, well-defined requirements.

The role sits at the heart of a significant software development programme and the implementation of new off-the-shelf platforms. It also plays an important part in maturing business processes and behaviours across the organisation, helping to drive improved functionality, efficiency, and performance.

The Software Business Analyst will work closely with stakeholders across the business to understand operational needs, translate them into clear technical specifications, and support the successful delivery of software solutions. This includes shaping requirements, supporting process improvement, and ensuring that new systems and enhancements deliver measurable value.

You will be involved throughout the full lifecycle, from discovery and analysis through to testing support, implementation, and continuous improvement.

Key Responsibilities:

• Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off-the-shelf system implementations.
• Translate business needs into clear, structured technical specifications for development and engineering teams.
• Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy.
• Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity.
• Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities.
• Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems.
• Contribute to user acceptance testing, training materials, and change management activities.
• Promote consistent ways of working, encouraging best practice and continuous improvement across the organisation.

Experience required:

• Experience as a Business Analyst within a technology-driven environment, ideally involving software development or system implementation.
• Strong ability to translate complex business needs into structured technical requirements.
• Familiarity with process mapping, workflow design, and business process improvement.
• Comfortable working with cross-functional teams in a fast-paced, evolving environment.
• Excellent communication skills, with the confidence to engage stakeholders at all levels.
• A structured, analytical mindset with strong attention to detail.
• Experience within data centres, critical infrastructure, or technology services is beneficial but not essential.

Must be eligible to work in the UK.

Paying up to £70,000, depending on experience.