Junior Product Analyst

Reed Online is looking for a Junior Product Analyst to join their team in Holborn, London.

Overview

We're looking for a Junior Product Analyst to join our Analytics team. You'll help track KPIs, build dashboards, and analyse customer behaviour across web and mobile products, supporting data-driven decisions. Working with experienced analysts, you'll also gain exposure to experimentation and optimisation. This is a great opportunity to grow your skills in a supportive, collaborative environment.

Key Responsibilities

• Support the development of reports and dashboards that track product performance and key customer behaviours.
• Assist in monitoring KPIs and measurement frameworks, ensuring consistency and accuracy.
• Help with analysis of customer journeys across web and mobile products, identifying trends and areas for improvement.
• Contribute to the setup and analysis of experiments and optimisation tests, working with senior team members to interpret results.
• Work closely with Product Analysts and Product Owners to provide data that informs decision-making.
• Learn and develop skills in digital analytics tools, SQL, and data visualisation platforms.
• Take part exploratory and proactive analysis across the product areas and present these findings back to stakeholders
• Support the product team in operational challenges, including vendor analysis

About You

• A genuine interest in data, digital products, and customer behaviour.
• Strong problem-solving skills, with attention to detail and a curiosity to ask "why."
• Good communication skills, with the ability to explain findings clearly.
• Some experience (academic, project-based, or work-related) with data analysis - e.g. using Excel, SQL, or BI tools.
• Exposure to analytics or visualisation tools (e.g. Google Analytics, Looker, Power BI, or Tableau) is desirable, but not essential.
• Eagerness to learn new technical skills, tools, and analytical techniques.
• A collaborative mindset, comfortable working with colleagues across different teams.

Benefits

• Hybrid working as standard (minimum 3 days per week in office)
• 25 days annual leave plus bank holidays
• Flexible holiday scheme
• Paid time off to move home
• Contributory pension scheme
• Enhanced family leave benefits
• Insurance benefits including life assurance
• Love Mondays events
• Discount schemes including gyms and popular retailers
• Range of wellbeing and mental health support avenues
• Central London office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep
• These are just some great benefits we offer everyone working at Reed Online!