Digital Site Relationship Manager

On behalf of our client, we are seeking to recruit a Digital Site Relationship Manager to join on a contract until the end of the year. This role acts as the key interface between Digital and operational teams, ensuring digital solutions effectively support business priorities and operational delivery. The successful candidate will build strong stakeholder relationships, support the deployment and performance of digital products, drive continuous improvement and digitalisation initiatives, and act as a trusted advisor to site leadership. The role also supports business process analysis, solution development, and promotes strong cybersecurity practices across operational environments.

Role: Digital Site Relationship Manager
Pay: 35 per hour Via Umbrella
Location: Filton
Contract: Monday - Friday 35 hours per week, till the end of the year
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

• Build strong relationships with plant leadership and operational teams, acting as the main point of contact for all digital activities.
• Represent digital services at site governance meetings and report on performance, usage, and value.
• Lead stakeholder engagement and maintain the site's digital roadmap aligned with business priorities.
• Coordinate with digital teams (ERP, workplace, infrastructure, and operations technology) to ensure aligned delivery of services.
• Manage digital demand for the site, prioritising requests and aligning them with operational needs and technology capabilities.
• Oversee deployment of digital products, ensuring effective coordination with stakeholders and minimal disruption to operations.
• Lead incident and crisis communication, ensuring issues are resolved and root cause analysis is completed.
• Promote digitalisation and automation initiatives that improve operational efficiency and user experience.
• Support cybersecurity improvements by strengthening collaboration between IT and operational technology teams.
• Coach and develop digital team members, fostering continuous improvement and innovation.
• Monitor service performance against targets and escalate issues where necessary.
• Contribute to supplier management, service transitions, and risk management related to digital services.

Essential Skills:

• Broad knowledge of Digital products, organisation & processes.
• Experience working in an industrial operations environment.
• Understanding of how IT works on a shop floor
• Knowledge of Digital tools & applications used in Operations.
• Knowledge of cyber security practices
• Stakeholder management skills & experience.
• Leading and managing and ability to adapt communication to the audience

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

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