IT Infrastructure Engineer (EMEA)

About Us

Codan Limited is an Australian company listed on the Australian Securities Exchange (ASX) (Codan) with global operations capturing several locations across EMEA. Codan is a global group of innovative, technology companies, focused on transforming lives through critical technologies.

We deliver solutions across communication, detection and connection.

Our global footprint has offices in Australia, Brazil, Canada, Denmark, UAE, Ireland, Mexico, Singapore, the UK, and the USA. We sell our products in over 150 countries to customers such as global governments, businesses, NGOs, aid and humanitarian organisations, security and military groups, public safety, emergency response, broadcast, and consumer markets.

We deliver innovation, wherever you are.

Role Purpose

• To effectively and efficiently ensure that the EMEA Region wide IT infrastructure is operational and to propose improvements, modifications to all technology that will improve operating effectiveness and efficiency in line with the EMEA IT change management strategy.
• To ensure customer satisfaction of all EMEA IT services provided.
• Ensure all Endpoints meet the established group security baseline.
• Provide technical subject matter expertise on Linux

Key Responsibilities

• Support the IT Lead in the delivery of IT services
• Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches
• Ensure compliance with configuration management and change control processes within the IT services architecture
• Diagnose and resolve infrastructure issues to maintain high availability and service continuity
• Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems
• Ensure EMEA systems are appropriately backed up and that disaster recovery procedures are established, maintained, and regularly reviewed
• Maintain accurate and up-to-date documentation for all IT infrastructure in line with current standard

Key Skills & Experience

• Ability to translate requirements, plans and proposals into documents supporting business cases and other strategic requirements reviewed by IT & Business Leadership
• Demonstrable IT service delivery experience
• Experience with projects and challenging technical requirements
• Proven experience and results influencing internal and external stakeholders
• Linux (Ubuntu) System Administration
• Windows 11+ / 2019+
• Virtual Infrastructure Technologies (Nutanix / VMWare)
• Active Directory, Azure AD, Exchange O365 Support
• End User Device, Servers Support (Dell & HP Hardware)
• Endpoint Security and Patch Management
• Monitoring toolsets (SNMP, PRTG)
• Programming (Powershell, Bash, Python (bonus
• ITIL Certified is an advantage, but not required
• Experience in a service delivery best practice environment preferred

Benefits and Culture

Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a can-do attitude. Our staff receive

25 days annual leave plus Bank holidays

A generous pension plan

Employee Assistance Program

Income protection

Flexible core working hours

Onsite subsidised cafe

A personal approach to training and development

Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia.

DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation.

Interested in a career with us?

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