| Description: |
- Permanent
- Central London - mostly remote
- Up to £140,000 + bonus & benefits
Our client, a leading provider of end-to-end IT services, AI solutions, cloud expertise, and digital transformation - is seeking an exceptional professional to join their innovative AI practice. This is a rare chance to step into a strategic deputy leadership role at the forefront of AI-driven IT operations. you'll support the Director in shaping and delivering cutting-edge AI initiatives that optimise enterprise IT, harness Agentic AI for autonomous decision-making, and deliver scalable automation and orchestration solutions to clients worldwide.
Job Title: Associate Director of AI Solutions & Automation
Job Type: Permanent
Location: UK London
salary: Up to £140,000 + bonus & benefits
The Role:
- Act as deputy to the AI Solutions Director, aligning AI strategy with organisational and client goals while providing thought leadership.
- Lead the design and implementation of AI-driven IT operations solutions, including AIOps platforms, automation frameworks, and Conversational AI integrations.
- Oversee the integration of Agentic AI models to enable autonomous decision-making and orchestration across complex IT environments.
- Champion ITIL best practices within AI-enabled ITSM and ITOM processes to drive efficiency and service excellence.
- Collaborate with cross-functional teams to identify automation opportunities and deliver end-to-end orchestration solutions.
- Provide technical leadership on infrastructure modernisation to support demanding AI workloads and automation pipelines.
- Monitor emerging AI technologies, assess their impact, and guide adoption for IT operations and enterprise automation.
- Work closely with vendors, Conversational AI partners, and the Digital Services Team - including managing platforms on behalf of clients - while nurturing strategic partnerships.
- Lead and mentor a team of 3-4 direct reports, fostering high performance and professional growth.
What We're Looking For
- Extensive experience within financial services.
- Strong knowledge and experience in project management.
- Minimum 7+ years' experience in solution architecture, technical leadership, and delivering complex IT/AI projects.
- Proven expertise in AIOps, ITOM, ITSM, and ITIL frameworks.
- Strong technical knowledge of infrastructure, Agentic AI, automation, orchestration, and Conversational AI.
- Hands-on experience with workflow orchestration and event-driven automation tools such as Airflow, Argo, Prefect, Ansible, Salt, Puppet, ServiceNow Flow Designer, and message buses like Kafka or RabbitMQ.
- Exceptional stakeholder management, cross-functional leadership, and project/solution delivery skills.
- Ability to provide technical advisory, shape technology strategy, and manage complex relationships with internal teams, clients, and vendors.
- Advanced capabilities in resilience, integrity, collaboration, influence, results delivery, problem-solving, accountability, people management, and driving business outcomes.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
We do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.  |
