IT Programme Manager

What you'll be doing:

The IT Programme Manager role is a key position, responsible for the management of strategic initiatives within a large investment portfolio, supporting the Retail side of our business. This is a great opportunity to work at the heart of the business, delivering technology critical to Boots' performance. We are seeking a candidate with the capability to lead and deliver a large, strategic piece of work, managing multi-functional teams and overseeing Project Managers.

Boots is embarking upon a large transformation programme to replace its long-established EPOS system. This involves the delivery of a number of new solutions, the largest of which is a Point of Sale system, to be deployed across all Boots stores in the UK and Republic of Ireland. A Programme Manager is required to deliver this element of the overall technology transformation.

Key responsibilities:

• End-to-end programme leadership: Create and manage programme plans, resources, budgets, and forecasts; ensure delivery meets time, cost, and quality goals.
• Stakeholder engagement: Build strong relationships with senior sponsors (up to exec level), IT leadership, and third party partners; drive clear communication and stakeholder alignment.
• Risk & issue management: Proactively identify, mitigate, and escalate risks, assumptions, issues, and dependencies.
• Process & quality oversight: Ensure compliance with IT delivery methodologies and governance frameworks; promote continuous improvement.
• Team leadership: Structure, motivate, coach, and develop programme teams (including virtual teams).
• Supplier management: Define resource needs, work collaboratively with partners, and drive service improvements.

What you'll need to have (our must-haves):

• Expert in IT Project Lifecycle, IT Stakeholder Management and Budget Management.
• Competent in IT service management, strategy, solution design/testing, risk control, and vendor management.
• Proven success delivering multiple large-scale IT programmes in corporate environments.
• Strong technical understanding to challenge requirements and designs.
• Significant experience with programme methodologies and leading large multi-location teams.

It would be great if you also have:

• Experience in outsourced environments.
• Expertise in delivery of EPOS solutions in retail stores.
• Certifications such as PMP, Prince2, MSP, PMI, or ITIL.
• Rewards designed for you:
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us:

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next:

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.