IT Lifecycle Account Manager

Market 36 Recruitment are currently recruiting for an IT Lifecycle Solutions Specialist / Technical Account Manager on behalf of our client based in Braintree on a permanent basis.

This is an excellent opportunity for someone with experience in IT Asset Disposal (ITAD), IT lifecycle services, technology solutions, managed services, or consultative B2B sales to join a growing organisation and play a key role in developing and expanding existing customer relationships.

Reporting to the Head of Sales, the successful candidate will manage and develop a portfolio of customers, helping them optimise the lifecycle of their IT assets while identifying opportunities to introduce additional services.

The role combines account management, consultative sales, and solution development, working closely with internal teams and customers to deliver tailored IT lifecycle solutions.

Roles & Responsibilities:

• Manage and develop a portfolio of existing customers, acting as a trusted advisor for IT lifecycle and asset management services.
• Build strong relationships with clients to understand their business needs and IT asset management strategies.
• Identify opportunities to expand services within existing accounts and introduce new solutions where appropriate.
• Develop and implement account plans to support customer growth and achieve revenue targets.
• Manage opportunities from initial discussion through to proposal, negotiation, and contract completion.
• Work closely with internal teams including sales, operations and service delivery to ensure successful delivery of solutions.
• Support the preparation of proposals, pricing and responses to customer enquiries including RFI and RFP processes.
• Track portfolio performance and maintain accurate forecasting and reporting.
• Ensure a high level of customer satisfaction throughout the sales and service lifecycle.

Experience, Skills & Qualifications:

We would welcome applications from candidates with experience in areas such as -

• IT Asset Disposal (ITAD)
• IT lifecycle management
• Technology solutions or hardware services
• Managed Service Providers (MSP)
• IT resellers or technology account management
• Consultative B2B solution sales

Other key skills include:

• Experience managing customer relationships and developing accounts.
• Strong commercial awareness and negotiation skills.
• Ability to understand technical services and present solutions to clients.
• Confident communication and presentation skills.
• Highly organised with the ability to manage multiple opportunities.
• Self-motivated with a proactive and solutions-focused approach.

Hours: Mon-Fri 8am-5pm. Hybrid working. Some travelling to various client sites will be required.

Salary: 40,000- 50,000 (DOE)

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles