Computer Hardware Technician / Desktop Support Engineer

OneAPPS is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you.

Role: Desktop Support/ Hardware Support Engineer.

Location: Canary Wharf, London

Start: Immediate

Work authorisation: Must have valid work authorisation to work in the UK

Job Description:

• Providing effective onsite technical support for desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration
• IT Hardware Tech Support Engineer to provide L1/L2 support for hardware inventory and software issues on Windows and Mac OS
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.)
• Movement of new hardware, computers, phones across office buildings of the client offices
• New hardware or software installation;
• Software, patches and updates installation using MS SCCM as needed

Requirements

• Must have experience and working knowledge of IT infrastructure support working across a range of up-to-date technologies including:
• 2-3 years of experience in a technical ICT environment;
• General End User technology knowledge;
• End User Workspace platforms (discovery, asset management, client management);
• End User Microsoft platforms (Active Directory, Office, SCCM);
• Desktop/laptop/printer hardware
• Telephone hardware/ Meeting room hardware
• Windows 11 & macOS
• Office 365, Exchange
• Mobile phone support iPhone/iPad

If this role sounds like you, we invite you to apply