Level 1 Tech Bar Support - Airside (Gatwick)

Job Title: Level 1 Tech Bar Support - Airside (Gatwick)
Location: Gatwick Airport
Rate: £170 per day
Contract Length: 3 months
Start Date: ASAP
Working Hours:

• Monday to Friday: 7am - 7pm - Shift Rotation based on a 7.5 hr working day

Overview:

We're urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.

Key Responsibilities:

• Provide front-line IT support at the on-site Tech Bar
• Troubleshoot and resolve hardware and software issues
• Support end users face-to-face in a professional and efficient manner
• Escalate issues when necessary in line with support procedures
• Maintain a tidy and well-managed tech bar space
• Participate in weekend rota cover with agreed time off in the week

Requirements:

• Proven experience in a 1st line/Level 1 IT support role
• Excellent communication and customer service skills
• Ability to work both independently and as part of a team
• Full, clean UK driving licence (essential for airside driving certification)
• Clear and uninterrupted 5-year work history in the UK (essential for airside pass)
• Willingness to undergo airside badging and airside driving certification (costs covered)

Additional Information:

• Airside driving certification and badging are mandatory for this role
• Candidates must be available for immediate start