IT Support Analyst

Location: Fife
Salary: 30,000- 35,000 per annum + up to 15% non-contractual bonus
Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday.

We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.

We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.

• Provide day-to-day IT support for approximately 100 users (desktop and terminals)

• Manage user accounts, permissions, and access across systems

• Support Office applications and ERP systems, including troubleshooting and user guidance

• Run ad hoc data queries and assist with reporting

• Assist with IT projects and initiatives as required

• Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations

• Basic SQL experience for data queries

• Knowledge of Active Directory and Azure

• Experience or familiarity with ERP systems (Dynamics NAV preferred)

• Strong problem-solving skills and ability to work independently in a small team

• Excellent communication skills for interacting with users across the business

• Early finish on Fridays
• 1 day of your choice working from home
• 7% Pension contributions
• 15% discretionary bonus
• Excellent work/life balance
• AND MUCH MORE .

Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY!