Global Change & Communications Manager - Digital Products

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.

You are good at

• Product marketing and change management, ideally in an agile software context
• Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end
• Adopting the end users' perspective and bringing that lens to the table
• Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture
• Defining, measuring, assessing and improving KPIs associated with GTM campaigns
• Managing multiple stakeholders with competing priorities
• Working with a virtual team spread-out across time zones
• Experience in GenAI will be added advantage

What You'll Bring

• 7 - 10 years' experience; consulting manager toolkit/experience a significant plus
• Very strong influencing, networking and relationship building skills - with very senior stakeholders
• Project management experience
• Change or product marketing management experience
• Complex problem structuring and solving experience
• Strong written and verbal communication skills

Who You'll Work With

Key stakeholders include:

• Product Portfolio Lead
• Product Owners
• Product GTM, Change and Enablement CoE members
• BCG consulting teams
• BCG functional leadership

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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