Senior Business Analyst (Biometric Integrations) - Home Office - SEO

Croydon, Manchester, Sheffield.

Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services.

As a Technical Business Analyst, you will lead and coordinate complex technical business analysis across high profile services. Working closely with policy colleagues, operational users, architects and delivery teams, you will translate business and user needs into clear requirements that enable effective delivery in agile environments.

You will apply strong systems thinking and a solid understanding of end to end data flows to help teams navigate complexity and deliver practical outcomes. The role involves working at a detailed technical level, translating complex requirements into well-defined backlog items and enabling development teams through clear, actionable analysis.We are particularly interested in candidates with experience in one or more of the following:

• Technical business analysis across integrated systems and data flows
• APIs and data level analysis, including JSON/XML message formats
• Biometrics, identity, immigration, border or security related services

You will work closely with technical teams to ensure solutions integrate seamlessly with existing systems and processes. You will be comfortable working at the data level within complex Application Programming Interfaces (APIs) and able to liaise with the development teams at this level of detail. You will be familiar with JSON/XML message formats.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

As a Senior Business Analyst, you'll lead small to medium projects and contribute to larger programmes by owning key requirements.

You'll align outcomes with service vision and business strategy, supporting product iteration and optimisation.

You'll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit-for-purpose solutions.

Working independently or collaboratively, you'll demonstrate a solid understanding of your domain.

You'll also help shape future business models and contribute to business architecture strategy.

As an active member of the Business Analysis community, you'll share best practices and mentor others to support professional growth and capability development.

Main Responsibilities

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
• Modelling processes/procedures using established techniques with understanding of their purpose and importance.
• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.

Working Pattern

This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 32 hours per week due to business requirements.

Essential Skills

• Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team's plans and objectives are achieved.
• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
• Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team's behalf.
• Being adaptable in shifting and uncertain environments.
• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.