I.T Technician

Position: I.T Technician
Location: Henfield
Salary: 35,000 per annum.

I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.

Role Overview

• Handle daily support tickets covering hardware, software and user queries
• Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
• Build and configure Windows laptops using the approved image
• Support and manage Android smartphones using the company MDM
• Maintain inventory of devices, SIM cards and spare equipment
• Support onboarding and leaver processes by preparing equipment accounts access and documentation
• Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
• Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed.
• Travel to other offices or sites as required, usually around once per month

Job Requirements

• Experience in a first- or second-line IT support role
• Good understanding of networking including IP addressing, patching, connectivity and working with network specialists
• Strong troubleshooting skills with the ability to work independently
• Experience with Windows laptops, Microsoft 365, Android devices and common business applications
• Confident documenting systems, writing clear instructions and recording configuration details
  
  

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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