IT Support Engineer

• IT Engineer
• Wrexham - 5 days a week on-site
• £35,000 + bonus

Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms

Main duties and responsibilities:

• Providing excellent IT support and day-to-day maintenance of systems to the client base
• Provide support in the following areas: Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM
• Work with Microsoft Office 365 and show a good understanding of Windows operating systems
• Assist with General Software installation and network management
• Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software.
• Providing user's support within the company for local and remote workers

The following skills and experience will be beneficial for this role:

• IT documentation control, CISCO Meraki cloud
• Windows Server
• Creating BI reports from company IT systems
• Passion for IT and the prevention of security threats and attack vectors
• Understanding of basic IT security principles
• Completed a minimum HNC/HND or Degree
• Strong communication on all levels, including complex IT issues in simple terms

Some of the benefits that come with this role:

• 20 days annual leave + bank holidays
• 19-21 non-working Fridays offered per year
• Flexible start and finish times
• Annual company bonus
• Subsidised Onsite Restaurant
• Employer pension contributions
• 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment