IT Support Engineer

• IT Technician
• Minimum 6 months
• £180 per day (Umbrella)
• Liverpool - 5 days on-site

Please note for this role you will need to have a valid Enhanced DBS on the update service

A school in Liverpool is on lookout for an IT Technician to provide IT Support services to the Liverpool based academies. This is a minimum 6 month contract with potential for further extension. For this role, you will need to have a valid and enhanced DBS on the update service as they are looking for someone to start immediately.

Main duties and responsibilities:

• Travel between Trust Academies to provide IT support
• Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership
• To provide remote and face to face technical support in line with the Academy's ICT support service definition
• Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities
• Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues
• Detect, diagnose and resolve PC, peripheral and application errors
• Roll out apps via the MDM
• Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures

The following skills and experience will be essential:

• An IT technical background
• Familiarity with networking concepts, protocols and configurations
• Ability to diagnose and resolve hardware, software, and network issues effectively
• Evidence of being a good communicator
• Enthusiastic approach to Customer Service
• Good technical skills
• Experience with MS Intune, Office 365, Active Directory, Windows OS
• Valid and Enhanced DBS on the update service