Supplier Relationship Manager

Role: Supplier Relationship Manager

Location: Hertfordshire

Job Type: Perm, Hybrid

Role Overview

Our client is seeking a Supplier Relationship Manager / Vendor Relationship Manager to join the Digital Services & Solutions Procurement team. This Supplier Relationship Manager role sits within an international procurement domain with exposure to software, hardware, IT services, networks, and cyber.

As the Supplier Relationship Manager (Vendor Manager), you will lead Supplier / Vendor Relationship Management (SRM) for critical digital and IT suppliers, embedding SRM best practice and driving value from key contracts and partnerships.

Key Responsibilities

• Lead Supplier Relationship Management / Vendor Management across Digital Services & Solutions

• Own SRM strategy for key IT and software suppliers and contracts

• Build strong relationships with senior internal stakeholders and strategic vendors

• Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics

• Manage contracts across the full lifecycle, including renewals and re-competition

• Work closely with international procurement teams to align SRM approach and upskill colleagues

Requirements

• Senior procurement professional with strong Supplier Relationship Manager / Vendor Relationship Manager experience

• MCIPS qualified or studying towards MCIPS

• Proven experience managing senior stakeholders and strategic IT/software vendors

• Strong knowledge of contracts, contract law, SLAs, and performance management

• Excellent communication, influencing, and stakeholder management skills

• Collaborative, credible, and confident working at management level.

Benefits

• Competitive salary & bonus scheme

• Pension scheme

• Flexible and hybrid working

• Enhanced parental leave

• Excellent on site facilities and free parking

• Healthcare Cash Plan

• Paid overtime

Please note that candidates must be eligible to obtain SC clearance, and therfore hold a British passport.