Salesforce Business Analyst

Salesforce Business Analyst 6 Month Fixed Term Contract

Location: Remote

Salary: £49,920 £62,000 per annum

At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the Role

As Salesforce Business Analyst, you will help shape, prioritise, and translate business needs into clear, high quality Salesforce solutions. Working at the centre of a small, focused Salesforce delivery team, you will collaborate closely with developers and stakeholders across academic, operational, and professional services areas.

This is a hands on, delivery focused role that involves working in a complex, data rich environment and supporting the evolution of Salesforce through well governed, incremental change.

What You ll Do:

• Work with stakeholders across BIMM to understand processes, user needs, and operational challenges.
• Facilitate workshops and discussions to gather clear, structured requirements.
• Translate business needs into user stories, functional requirements, and acceptance criteria.
• Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility.
• Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities.
• Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development.
• Support testing and validation activities, including user acceptance testing.
• Contribute to change management through user guidance, documentation, and communication.
• Identify opportunities to simplify processes, reduce manual work, and improve data quality.
• Feed insights into the wider Salesforce roadmap and continuous improvement activity.

What You ll Bring:

• Experience working as a Business Analyst on Salesforce or CRM platforms.
• Strong capability in process analysis, requirements definition, and translating business needs into system requirements.
• Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level.
• Experience working closely with Salesforce Developers and technical teams.
• Ability to manage multiple stakeholders with varying levels of technical understanding.
• Clear and confident communication skills, able to bridge business and technical conversations.

Although the role is remote, occasional travel to our Brighton campus will be required.

Why BIMM University

We are a values-led organisation, meaning our core values underpin all that we do:

Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It.

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

How To Apply

Click apply and you will be redirected to our careers site to complete your application.