Search

IT Support Lead

Posted: 20/04/26
Recruiter:TIME Appointments Ltd
Reference:3099683439
Type:Permanent
Disciplines: Support
Salary:Competitive
Location:Thetford, Norfolk
Description:

We are proud to be working on behalf of a reputable Construction Company based in Thetford who are currently recruiting for an IT Support Lead to join their growing and fast paced team.

This is a fantastic opportunity that doesn't come up very often for an experienced individual to join the service desk.

Key Duties & Responsibilities:

  • Supporting and taking leadership of the service desk.
  • Lead daily operations to ensure high-quality support experience.
  • Manage and coordinate the workload, ensuring deadlines are met and prioritise the workload.
  • Onsite support.
  • Providing hands-on onsite support including device set up, meeting room support and helping with personal within the office.

Previous Skills and Experience:

  • Proven experience with the IT support environment, coordinating service desk activity.
  • Strong technical skills across end user support.
  • Confident across Windows and Microsoft 365.
  • Excellent communication skills.

Recruiting now