IT Support Assistant

Job Title: IT Support Assistant

Location: Acton

Salary: Competitive: on application, based on experience and skills

Job Type: Full time permanent - This role will suit candidates looking for long-term employment

About us:

Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills.

About the role:

This position serves as an Assistant to the IT department. The main duties and specific roles include:

• 1st Line Office PC Hardware & Software Support
• Ad Hoc IT Related Project Work
• Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises.

About you:

Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential:

• A minimum of 18 months of working experience with the following requirements
• Any 1st and 2nd line PC support experience
• Microsoft Office (especially with Excel)
• Command/Shell scripting

Experience (or an active interest) in any of the following would be ideal:

• Excel workbook formula optimising and/or macro debugging
• Script Writing (e.g. JavaScript, Python, PowerShell, etc)
• SQL query writing

Useful skills and experience include:

• Microsoft Azure
• Microsoft SharePoint
• Microsoft Entra ID
• Oracle NetSuite, particularly SuiteScript
• Microsoft SQL Server administration and query writing
• JavaScript
• Freemarker

What we offer:

• 28 days of holidays (including bank holidays) increasing with service
• Purchase of Clearspring products at 50% discount from retail price
• Auto Enrolment Company Pension Plan
• A bonus may be paid to all team members annually, based on the profitability of the company.
• Cooking facility to prepare lunches

Additional Information:

• Probation Period: 6 months
• Starting Date: Immediate
• Location Note: Fully office-based at our Acton office (W3 7QE)
• Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break)
• Reporting to: IT manager

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role.