IT Engineer Apprentice

A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.

KEY DUTIES

• Provide first-line IT support to staff and users, under guidance
• Assist in setting up and maintaining Windows 11 devices
• Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
• Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
• Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
• Support software installations, patching, and troubleshooting
• Assist with setting up user accounts, email, and permissions
• Document issues and solutions in the IT support system
• Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.