IT Business Analyst

We are seeking an IT Business Analyst to support our ERP transformation programme. You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes.

• Act as the single point of truth between business and IT teams.
• Gather, document, and prioritise functional and non-functional requirements.
• Map current vs future processes and identify improvements.
• Translate requirements into clear user stories, test scenarios, and UAT scripts.
• Support data migration, integrations, and quality assurance.
• Produce SOPs, training materials, and support change adoption.

• Clear process maps and documented requirements framework.
• Fit-gap analysis with minimal customisation.
• Successful UAT cycles with defects triaged and closed.
• Seamless system integrations and high adoption of new processes.

• Ownership mindset, pragmatic, and results-focused.
• Strong communicator and data-literate.
• Calm under pressure and skilled at influencing stakeholders.

• Experience as a Business Analyst on ERP implementations (Dynamics, SAP, Oracle, NetSuite, Infor).
• Strong process analysis in Finance, Inventory, Order-to-Cash, Procure-to-Pay.
• Hands-on with requirements management, testing, and UAT.
• Knowledge of data migration, APIs/EDI integrations, and change enablement.
• Retail/wholesale or omnichannel experience is a plus.
• BI skills or relevant certifications are desirable but not essential.