Business Analyst

Business Analyst

Location: North West

Employment type: Full time Permanent

Working Hours: Monday - Friday

What s in it for you

We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.?

• 25 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP? and Mental health support & counselling services?
• Cycle to Work scheme?
• Discount club - supermarkets, phone bills, gyms & more?!
• Life assurance cover?
• Long service recognition?
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community?

About the role

As a Business Analyst, you will join the IT team and play a key role in driving the development and optimisation of systems and products across the business. You will be responsible for identifying opportunities for improvement, gathering and translating business requirements, and delivering enhancements that maximise the value of IT systems. Working closely with stakeholders, you will help refine processes, support operational efficiency, and ensure systems effectively meet the evolving needs of Ipsum.

As a Business Analyst you will

• Collaborate with stakeholders across the business to understand challenges and drive system improvements
• Gather, document, and translate business requirements into clear user stories and deliverables
• Manage and prioritise the product backlog in line with Agile principles
• Work closely with IT teams and third-party partners to deliver system enhancements
• Develop and contribute to product roadmaps aligned with business objectives
• Build strong relationships across the organisation to influence change and drive efficiencies

About you

You will ideally hold a degree in Computer Science, Information Systems, or a related field, or possess equivalent experience, along with demonstrable experience working as a Business Analyst or in a similar role. You will bring a strong understanding of product management across UX, technical, and business domains, and have experience working within fast-paced Agile environments using modern project management tools.

A solid awareness of the Software Development Life Cycle, DevOps principles, data modelling concepts, and integration methods such as APIs is important, alongside the ability to clearly communicate technical concepts to non-technical stakeholders at all levels. You will be a proactive self-starter with excellent problem-solving skills, strong attention to detail, and the confidence to work independently while keeping stakeholders informed and engaged throughout.

Our commitment to Equal Opportunities

We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce.
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Next steps

If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!