IT Provisioning Engineer

We're looking for an IT Provisioning Engineer.

This is a hands-on role focused on user setup, laptop builds, and day-to-day IT support. You'll be helping keep things running smoothly by handling tickets, supporting users, and assisting with basic Microsoft 365 administration.

Ideal for someone early in their IT career who is switched on, reliable, and keen to learn.

• Building and configuring laptops for new starters
• Setting up user accounts in Microsoft 365
• Supporting joiners, movers, and leavers
• Handling incoming tickets and triaging issues
• Answering support calls and assisting end users
• Carrying out basic admin tasks across Microsoft 365
• Supporting 1st / 2nd line issues where needed
• Keeping systems and documentation up to date

• Some experience in IT support, service desk, or similar

Basic knowledge of:

• Microsoft 365
• Windows environments
• User account setup / administration
• Good communication skills and a helpful attitude
• Able to follow processes and work accurately
• Someone dependable who can hit the ground running

• Exposure to Microsoft Intune or device provisioning
• Understanding of Active Directory

• Great entry point into IT provisioning and cloud support
• Opportunity to gain hands-on experience quickly
• Supportive team environment
• Clear pathway into 2nd line / cloud roles