IT Support Engineer

Job Title: IT Support Engineer (Entry Level)

Location: South Oxfordshire (Office-Based, 5 Days per Week)

Salary: Competitive + Benefits

About Us

We are a well-established and growing manufacturing business based in South Oxfordshire. Technology plays a central role in our operations, and we are looking to expand our IT team with a motivated and enthusiastic entry-level IT Support Engineer.

The Role

This is an excellent opportunity for a recent graduate looking to start a career in IT within a dynamic, hands-on manufacturing environment. You will provide first-line technical support to internal users, ensuring systems, hardware, and software run smoothly across the business.

Key Responsibilities

• Provide first-line IT support to staff across the organisation
• Troubleshoot hardware, software, and network issues
• Set up and configure laptops, desktops, and mobile devices
• Assist with user account management (e.g. onboarding/offboarding, password resets)
• Support IT infrastructure, including printers, servers, and network equipment
• Maintain accurate IT documentation and asset registers
• Escalate complex issues to senior IT team members when required

Requirements

• Degree in IT, Computer Science, or a related technology field
• Strong interest in IT support and infrastructure
• Basic understanding of Windows OS, Microsoft 365, and networking concepts
• Good problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work on-site in South Oxfordshire, 5 days per week

Desirable Skills (Not Essential)

• Previous internship or work experience in IT support
• Familiarity with Active Directory or ticketing systems
• Knowledge of manufacturing or industrial environments

What We Offer

• Structured training and development opportunities
• Exposure to a broad range of technologies in a real-world environment
• Supportive team culture with opportunities for career progression
• Competitive salary and benefits package

How to Apply

If you are a motivated graduate ready to start your IT career, we would love to hear from you. Please submit your CV along with a brief cover letter outlining your interest in the role.