Order Management Business Analyst

Order Management Business Analyst

Location: Desford, Leicestershire (On-site)Rate: £292 per day (Inside IR35)Duration: 12-Month Contract

We are seeking an experienced Order Management Business Analyst to join a global manufacturing organisation supporting order management and invoicing operations across the EAME region.

This is an excellent opportunity for someone with strong order processing, invoicing, and systems experience who enjoys solving complex business issues, supporting users, and working within a collaborative international team.

The Role

As an Order Management Business Analyst, you will provide business support for order management systems and processes, helping users resolve operational issues while identifying opportunities for continuous improvement. You will work closely with cross-functional stakeholders across multiple regions, supporting both day-to-day operations and ongoing digital transformation initiatives.

Key responsibilities include:

• Providing business support for order management and invoicing processes
• Resolving user queries and system-related issues
• Supporting dealers, customers, and internal stakeholders with order and invoice enquiries
• Maintaining process documentation and business support procedures
• Coordinating invoicing adjustments and related administration activities
• Participating in process improvement and automation initiatives
• Supporting change management, training, and user adoption activities
• Working collaboratively with global teams across different time zones
• Contributing to projects focused on modernising order management processes and systems

About You

We're looking for a proactive and organised professional who can manage their workload independently while building strong relationships with stakeholders across the business.

Essential Skills & Experience

• Previous experience working with orders and invoicing processes
• Experience using SAP, CMOPS, or similar ERP systems
• Experience with Salesforce
• Strong analytical and problem-solving skills
• Excellent communication skills with the ability to engage stakeholders globally
• Strong planning and organisational abilities
• Experience working directly with customers, dealers, or business users

Desirable Experience

• Manufacturing industry experience
• Automotive sector experience
• Lean project participation or continuous improvement initiatives
• Business process analysis and documentation
• Exposure to digital transformation or automation projects

Additional Information

• Location: Desford, Leicestershire
• Contract Length: 12 months
• Working Pattern: Fully on-site
• Hours: 08:00 - 17:00 (with some flexibility)
• Travel: Up to 10%, including occasional international travel
• Interview Process: One-stage Teams interview

If you're an experienced Business Analyst with a background in order management and invoicing and are looking for your next contract opportunity, click "Apply"