Recruiting now
| Posted: | 12/06/26 | |
| Recruiter: | Vantage Recruitment | |
| Reference: | 3121606124 | |
| Type: | Permanent | |
| Disciplines: | Systems Engineer | |
| Salary: | £30,000 - £34,000 Annual | |
| Location: | Manchester | |
| Description: | Desktop Engineer / 1st & 2nd Line Support Engineer -Office based, Hattersley, Monday to Friday £30-35k We're looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It's a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities:
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