Recruiting now
| Posted: | 12/06/26 | |
| Recruiter: | Pertemps Leicester | |
| Reference: | 3121732324 | |
| Type: | Contract | |
| Disciplines: | Team Leader | |
| Salary: | £450 - £600 Daily | |
| Location: | Leicester Forest East, Leicestershire | |
| Description: | Service Improvement Lead Leicester (Hybrid) 4 month Contract Full Time, Monday to Friday Up to 600 per day (DOE) We are recruiting for an experienced Service Improvement Lead to join a busy Leicester based company on an initial 4-month contract. This Service Improvement Lead role is ideal for someone who enjoys solving operational challenges, improving customer journeys, and driving meaningful service improvements within complex environments. The Service Improvement Lead will support operational recovery and stabilisation following the implementation of Microsoft Dynamics 365. Working closely with customer service, technology and leadership teams, you will identify operational issues, coordinate improvement activity, and help improve service performance across all customer channels. As a Service Improvement Lead, you will combine operational insight, process improvement expertise, stakeholder management and Microsoft Dynamics 365 knowledge to support both immediate stabilisation activities and longer-term service enhancements. What You'll Be Doing
What We're Looking For
If you're an experienced Service Improvement Lead looking for a contract where you can make an immediate impact, we'd love to hear from you. This is an excellent opportunity to join a business undergoing significant transformation and play a key role in improving customer service operations, enhancing customer journeys and supporting the successful stabilisation of Microsoft Dynamics 365. | |