Business Analyst (Technology) - Newcastle

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Job Description

Technical Business Analyst

Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

"Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO

As a team:

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. You'll contribute to the success of delivery by ensuring solutions are aligned with user needs, technical constraints, and business goals.

As a Technical Business Analyst, you will:

• 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment.

• Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data-driven recommendations and reports to executives and stakeholders

• Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams.

• Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change

• Prepare and co-ordinate business activities to support large implementations

• Ensure business is operationally ready to support the target operating model

• Lead business change activities, building comms and designing training plans to support change

• Supporting Testing with reviewing scripts, triaging defects and assisting with test queries

• Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle.

• Participate in and facilitate Agile ceremonies (e.g., sprint planning, backlog refinement, stand-ups).

• Assist in prioritizing the product backlog in alignment with value, risk, and dependencies.

• Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders.

• Experience working with cross-functional teams & roles (developers, testers, UX, product, live services, DevOps, & technical architects).

• Basic understanding of APIs, databases, and system integration concepts.

As a Business Analyst at Senior Analyst and Consultant Career Levels you will;

• Have the ability and expertise to operate independently in a high impact customer facing role

• Be able to take our customers on the journey of requirements identification and elicitation

• Have the experience and skill set to integrate closely with both business and technology teams and create a holistic vision of the solution that enables successful delivery

• Work closely with solution architects and technical architects to develop solutions to our customers problems

• Have experience coaching and leading junior Business Analysts

• Have a solid understanding of the range of Business Analysis tools and techniques and be able to demonstrate experience of their use

• Have experience of shaping innovative solutions to problems.

• Proven record of successful delivery and problem solving and taking others on that journey

• Have experience of leading on innovative solution design.

Qualification

We are looking for experience in the following skills:

• Establishing and implementing mechanisms to measure and deliver benefits

• Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use

• The ability to understand business change needs, and can assess the business impact of those changes, capturing, analysing and documenting requirements

• Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN

• Utilising one or more tools such as JIRA, Confluence, Visio or Excel

• Can demonstrate an understanding of and practical experience with either an Agile (Scrum/Kanban) or Waterfall delivery

• Experience in delivering change in a number of industry areas, including the Public Sector.

• Ability to write clear, concise user stories and functional requirements.

• Strong proficiency in SQL for data extraction, transformation, and analysis

• Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues.

• Familiarity with enterprise platforms, cloud technologies (e.g., AWS, Azure, Salesforce), or GenAI

• Familiarity with UX principles or wireframing tools (e.g., Figma, Balsamiq).

Set yourself apart:

• Hold a professional BA Certification.

What's in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Accenture reserves the right to close the role should a suitable applicant be found.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .