Lead UX Designer

Lead UX Designer Retail & eCommerce London (Hybrid - 2 Days per Week) Up to 60,000

We're working with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience.

This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms.

What You'll Be Doing

• Lead end-to-end UX projects from research and discovery through to final designs
• Conduct user research, usability testing and customer interviews to identify opportunities for improvement
• Create wireframes, user flows, prototypes and high-fidelity designs using Figma
• Collaborate with Product Managers, Engineers and key business stakeholders to deliver customer-focused solutions
• Champion UX best practice and contribute to the continuous improvement of design standards and processes
• Use customer insight, analytics and testing to validate ideas and optimise digital experiences
• Present design concepts and recommendations to stakeholders across the business
• Support the delivery of engaging, accessible and user-centred digital products

What We're Looking For

• 5+ years' experience in UX Design, Product Design or a similar role
• Experience designing customer-facing digital products within ecommerce, retail or another consumer-focused environment
• Strong understanding of the end-to-end UX process, from research and discovery through to delivery
• Excellent proficiency with Figma, including wireframing, prototyping and high-fidelity UI design
• Experience collaborating with cross-functional teams including Product and Engineering
• Ability to work independently, manage multiple priorities and influence stakeholders at different levels
• A data-informed approach to design, using customer insight and testing to support decision making
• Strong communication and presentation skills with a passion for creating outstanding user experiences

Package

• 50,000- 60,000 depending on experience
• Hybrid working (2 days per week in the London office)
• Opportunity to work on a large-scale ecommerce platform

Apply today with your most up-to-date CV!

BH36802