Commercial Support Apprentice

Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff.

We are seeking a proactive and confident individual to join our Commercial Property team based in Glasgow, you will play a key role in enhancing our client service experience.

Responsibilities:

• Processing contractor invoices via Microsoft Excel

• Preparing correspondence and letters and send these to customer/management via Microsoft Outlook

• Be the first point of contact for incoming telephone enquiries from customers, triage calls where appropriate to allow management to handle any urgent requirements

• Become a CPL Property Management System superuser. This involves correctly updating and saving new customer information or queries

• Data entry and processing via Microsoft Excel and CPL internal system

• Collating information for colleagues and clients using Microsoft word, pulling information from the CPL management system

What we're looking for:

• Confident telephone manner and strong interpersonal skills

• Effective communication abilities

• Attention to detail and a methodical approach to tasks

• Ability to work collaboratively within a team environment

• Strong organisational skills with attention to detail

• Excellent verbal and written communication skills

• Experience of Microsoft Packages

If you are ready to contribute to a forward-thinking company that values its employees, we invite you to apply today!

Working hours: Monday to Friday, 9am - 5pm

Benefits:

• A competitive salary

• Annual bonus

• Your birthday off

• Great annual leave package

• Company pension

• Health + wellbeing policy

• A supportive team

• Company pension

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.