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IT Service Analyst

Posted: 20/07/26
Recruiter:Reed Technology
Reference:3141930156
Type:Permanent
Disciplines: IT Service
Salary:£40,000 Annual
Location:Newcastle Upon Tyne, Tyne and Wear
Description:

ITSM SLA Analyst - 12 Month FTC - £35-£40k

Overview

An organisation is seeking an ITSM SLA Analyst to manage service performance governance, reporting, and continuous improvement across IT services.

This role acts as the single source of truth for SLA performance, ensuring contractual obligations are met, risks are proactively managed, and service quality remains high click apply for full job details

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